We are sorry if something has gone wrong and want to hear what the problem is....
We are sorry to hear that you have were not happy with anything in relation to your EDIP Training Ltd delivered course.
EDIP Training is committed to the highest standards in terms of delivery of courses & professional behaviour from all trainers.
The procedure for all complaints about all areas of work for EDIP is outlined below.
- If possible please speak to the trainer/assessor about the issue. Hopefully they can deal with the matter expediently & with the confidentiality required for the situation.
- If this is either not practical due to the circumstances or nature of the complaint please use this form to outline to EDIP the issue of concern. This form should be sent to EDIP at the email address shown and will be dealt with as a matter of priority.
- If the matter still cannot be resolved EDIP is registered with First Aid Industry Body(FAIB) who will arbitrate and advise on the best way to resolve the matter. Their details are included at the end of this form.
Please outline the issue you wish to highlight.
If required the regulator details are:
The First Aid Industry Body
4 Ashdown Avenue
Woodley, Stockport
SK6 1LL